邮轮服务英语 知到智慧树答案2024 z16039

第一章 单元测试

1、
In the dialogue, where does guest prefer?

A:

Sit at the table

B:

sit at the bar

C:

 beside the women

D:

do not mention

答案:

Sit at the table

2、
There are eight distinct neighborhoods on Oasis of the Seas each offering its own distinct experience.

A:错
B:对
答案: 错

3、
The kids under 6 love to take part in the award-winning Adventure Ocean Youth Program.

A:错
B:对
答案: 错

4、
Where will the staff collect all the passengers’ passports?

A:

At the gym

B:

At the embarkation Counter

C:

At the gangway

D:

At the harbor terminal

答案:

At the embarkation Counter

5、
If a passenger takes some valuable goods, he or she should declare to avoid imposing tariffs when return from abroad.

A:错
B:对
答案: 对

6、
What is “登船卡” in English?

A:

ID card

B:

credit card

C:

boarding pass

D:

IC card

答案:

boarding pass

7、
Before departure, passengers don’t know where and when they can embark their cruise ship.

A:对
B:错
答案: 错

8、
Who will be given priority of disembarkation?

A:The teenegers

B:The kids
C:Concierge guests
D:The ladies
答案: Concierge guests

9、
Breakfast isn’t served on the morning of disembarkation. 

A:错
B:对
答案: 错

10、
Passengers will be divided into groups disembarking from the same access.

A:错
B:对
答案: 错

第二章 单元测试

1、
Which one is not the job position in the housekeeping department?

A:

cleaner

B:

floor Supervisor

C:

chief officer

D:

cooker

答案:

chief officer

2、
Whom does the Cabin Steward report to?

A:Head Steward
B:Food and beverage director
C:Laundry Supervisor
D:Floor Supervisor
答案: Head Steward

3、
Room service is available 24 hours a day on all the ships.

A:对
B:错
答案: 错

4、
Nobody prefers to take room service orders by phone.

A:错
B:对
答案: 错

5、
Guests can’t take room service orders on TV.

A:对
B:错
答案: 错

6、
The staff should take down the guest’s name and room number carefully and repeat to confirm when the guest asks for room service on the phone. 

A:对
B:错
答案: 对

7、
There isn’t any service charge for room service.

A:错
B:对
答案: 错

8、
How many types of staterooms are there on contemporary cruise？

A:Four
B:Five
C:Two

D:Three
答案: Four

9、
 If you have a tight budget, you can choose a ____.

A:outside stateroom
B:inside stateroom
C:villa
D:suite
答案: inside stateroom

10、
The window or porthole in the inside stateroom can be opened.

A:对
B:错
答案: 错

第三章 单元测试

1、
What can you find in the self service launderette ?

A:Microwave oven
B:Coin operated washers and dryers
C:The washing machine
D:Fridge
答案: Coin operated washers and dryers

2、
What is the first step of laundry service?

A:Pick up laundry
B:Clean laundry in appropriate way
C:Sort and check laundry
D:

Coin operated washers and dryers

答案: Pick up laundry

3、
Self service launderette can get busy just before dinner times with guests wanting to iron clothes.

A:对
B:错
答案: 对

4、
Guests should pay much money for the detergent at self-service laundry room.

A:错
B:对
答案: 错

5、
How many staterooms is one stateroom attendant usually in charge of on the cruise ship?

A:

20-15 staterooms

B:

19-23 staterooms

C:

10-13 staterooms

D:

15-18 staterooms

答案:

15-18 staterooms

6、
The stateroom attendants should do some preparation such as folding towels, replenishing enough hotel amenities and so one before cleaning the rooms.

A:对
B:错
答案: 对

7、
If the guest is asleep or in the bathroom, what should the room attendant do next?

A:Leave quietly and close the door.
B:Continue tidying up the room.
C:Knock at the door for another 3 times.
D:Clean laundry in appropriate way.
答案: Leave quietly and close the door.

8、
Putting the bottom sheet on the bed is the second step of western-style bed making.

A:对
B:错
答案: 对

9、
In the process of “Chinese-style Bed Making”, the remainder tucked into the two sides of the mattress are not less than 500px.

A:错
B:对
答案: 对

10、
The whole Chinese-style bed-making process should be controlled within about five minutes.

A:对
B:错
答案: 错

第四章 单元测试

1、
How many seating are there in the main dining hall on board?

A:2

B:3

C:4

D:1

答案: 4

2、
Where do many guests eat breakfast and lunch?

A:Cafe
B:Buffet
C:Specialty restaurant
D:cappuccino
答案: Specialty restaurant

3、
Seating guests should always be done slowly, efficiently and professionally.

A:对
B:错
答案: 错

4、
Generally, the buffet restaurants are free for guests on board. Every cruise has at least one buffet, which usually opens 8 hours. 

A:对
B:错
答案: 错

5、
If you expect to have a special dining experience, and taste delicious food from different countries, you can go to _________.

A:Buffet
B:Deputy restaurant
C:Main dining room
D:Specialty restaurants
答案: Specialty restaurants

6、
Which is the second course in a multi-course meal?

A:Dessert
B:Soup
C:salad
3/5000

salad
D:Appetizer
答案: Soup

7、
Caviar is one of the popular Hors D’oeuvres.

A:对
B:错
答案: 对

8、
The main course is usually the lightest, heartiest, and most complex or substantive dish on a menu.

A:错
B:对
答案: 错

9、
What kind of spoon is often used to eat desserts?

A:Soup spoon
B:Dessert spoon
C:Salad spoon
D:Tea spoon
答案: Dessert spoon

10、
Who is the head of food and beverage department on a cruise ship?

A:bar manager
B:food and beverage manager
C:laundry supervisor
D:Guest room supervisor
答案: food and beverage manager

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